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Acceptance of Terms
By accessing or using the services provided by No Dust Cleaning ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Eligibility
You must be at least 18 years old or have permission from a parent or guardian to use this service and opt in to SMS communications.
Services Description
No Dust Cleaning provides residential cleaning services including but not limited to:
- Regular Cleaning: Routine maintenance cleaning on a weekly, bi-weekly, or monthly basis.
- Deep Cleaning: Comprehensive cleaning of all areas including hard-to-reach spots.
- Move In/Move Out Cleaning: Thorough cleaning for property transitions.
- Post Construction Cleaning: Specialized cleaning after renovation or construction work.
Booking and Scheduling
When booking our services:
- You must provide accurate information about your property and cleaning requirements.
- We will confirm your appointment via phone, email, or SMS.
- Service times are estimates and may vary based on property conditions.
Cancellation Policy
We understand that plans can change. Our cancellation policy is as follows:
- Cancellations made 24 hours or more before the scheduled service: No charge.
- Cancellations made less than 24 hours before the scheduled service: A cancellation fee may apply.
- No-shows or lockouts: Full service charge may apply.
Payment Terms
Payment is due upon completion of services unless otherwise agreed. We accept various payment methods including:
- Cash
- Credit/Debit cards
- Digital payment platforms
Prices are based on the information provided during booking. Additional charges may apply for extra services or if the actual property conditions differ significantly from the description provided.
SMS Communications Consent
By providing your phone number and opting in to SMS communications, you consent to receive text messages from No Dust Cleaning including:
- Appointment confirmations and reminders
- Service updates and notifications
- Customer service communications
Message and data rates may apply. Message frequency varies. You may opt-out at any time by replying STOP. For assistance, reply HELP or call (973) 393-4125.
Carriers are not liable for delayed or undelivered messages.
Access to Property
You are responsible for providing access to your property at the scheduled time. If our team cannot access the property, a lockout fee may be charged. Please ensure pets are secured and valuable or fragile items are safely stored before our arrival.
Liability and Insurance
No Dust Cleaning is fully insured. In the unlikely event of accidental damage, please report it within 24 hours of service completion. We will assess and address all valid claims promptly. We are not liable for pre-existing damage, normal wear and tear, or damage to items not disclosed before cleaning.
Satisfaction Guarantee
Your satisfaction is our priority. If you are not completely satisfied with our service, please contact us within 24 hours of service completion, and we will return to address any concerns at no additional charge.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
Privacy Policy
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Contact Us
If you have questions about these Terms of Service, please contact us at:
No Dust Cleaning
Phone: (973) 393-4125
Privacy Policy
Introduction
No Dust Cleaning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Name, address, email address, phone number, and other contact information you provide when requesting a quote or scheduling services.
- Property Information: Details about your home including address, square footage, number of bedrooms and bathrooms, and specific cleaning requirements.
- Communication Records: Records of your communications with us, including SMS messages, emails, and phone calls.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our cleaning services
- Process and fulfill your service requests
- Send you appointment confirmations, reminders, and updates
- Communicate with you regarding our services, including service updates, appointment-related information, and customer support communications
- Respond to your inquiries and provide customer support
- Comply with legal obligations
SMS Communications
If you opt-in to receive SMS messages from No Dust Cleaning, you consent to receive text messages regarding:
- Appointment confirmations and reminders
- Service updates and notifications
Message frequency varies. Message and data rates may apply. You can opt-out at any time by replying STOP to any message. For help, reply HELP or contact us at (973) 393-4125.
SMS Data Privacy & Compliance
No Dust Cleaning respects consumer privacy and complies with applicable data protection laws.
Mobile information will not be shared, sold, or disclosed to third parties for marketing or promotional purposes.
SMS consent is obtained directly from the consumer and is used solely for communications related to No Dust Cleaning services, including appointment confirmations, reminders, service updates, and customer service communications.
Information Sharing
We do not sell, rent, trade, or share consumers' personal data, including mobile phone numbers, with third parties for marketing or promotional purposes.
Consumer information is used exclusively by No Dust Cleaning to provide services, send appointment-related communications, and deliver service-related and appointment-related communications.
We may share limited information with service providers strictly necessary to operate our business (such as scheduling or messaging platforms), under confidentiality agreements, and never for marketing resale or third-party advertising.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience, analyze website traffic, and understand how visitors interact with our website. Cookies are small files stored on your device that help us recognize returning visitors and optimize site functionality. Users may choose to disable cookies through their browser settings.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
No Dust Cleaning
Phone: (973) 393-4125
Email: nodustcleaningsolutions@gmail.com
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Get in touch
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